Privacy Policy

1. Introduction

TheVault Comps Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and participate in our competitions.

2. Information We Collect

  • Personal Information: Name, email address, phone number
  • Payment Information: Processed securely via Stripe (we do not store card details)
  • Usage Data: IP address, browser type, pages visited
  • Competition Data: Ticket numbers, entry history

3. How We Use Your Information

  • To process your competition entries and payments
  • To contact you about your entries and winners
  • To comply with legal and regulatory obligations
  • To improve our website and services
  • To send marketing communications (with your consent)

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data is encrypted and stored securely.

5. Data Sharing

We may share your information with:

  • Stripe for payment processing
  • Regulatory authorities when required by law
  • Service providers who assist our operations

We do not sell your personal data to third parties.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Object to processing
  • Data portability
  • Withdraw consent

7. Cookies

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for legal and accounting purposes.

9. Contact Us

For any data protection queries, please contact:

Email: [email protected]

Last updated: March 2026